This particular system was more different and much more effective, over 95% of ticket purchasers got no actual tickets.
When you colle ted them on the day of the gig, you had to have photo ID and the confirmation email with the same name as on the email confirmation,you were then immediately wrist banded on the spot. If you bought tickets from the Fanclub, you had to name both people attending at the time of purchase and were non transferable, Fanclub members who bought standing tickets were also in a special q, and got in first, and the fan club is completely free. The best operated distribution of tickets I have ever seen.
They also held back a few hundred tickets till a few weeks before the gigs and sold them only through their website to members. This is not completely unheard of, but it's fairly rare for bigger gigs.
yeah pity that all gigs couldnt be like this...ticketmaster is a monopoly though and then you have the likes of seatwave and viagogo who are in bed with ticketmaster and concert promoters...the whole thing is a joke really....Pearl Jam took on ticketmaster nearly 20 years ago and failed and they have only gotten stronger now