mobile phone contracts

[superscott]

Can any of you good people give me some advice re the above.l signed an 18 monthe contract with e mobile last april,but their coverage is terrible,keep getting cut off and losing coverage,it seems to be very poor all over the country,have made several complaints and asked for my contract to be cancelled,but they want 500euros to do so,are the contracts really binding or can l just cancel my direct debit?thanks in advance.ps dont touch emobile

 

[JP Stone]

Mention to them that you were speaking with someone in the legal business and they mentioned the small court?

You know the one for Peed off consumers. I think you do have a case when your 'mobile phone' is not as mobile as the company advertised day 1.

 

[Gaudizeit]

sales of goods and services act bla bla

not as they advertised. pester them day in day out.

 

[Good News Caravan]

Cancel your direct debit. They will send a few threatening letters, just ignore them.

 

[superscott]

hey thanks lads,good advice

 

[macuísle]

Funny story.

Remember back a couple weeks ago or maybe it was last Friday, anyways the phone the lovely Indian girl talked me into arrived.
And it most certainly wasn't the HTC that was promised me but some jacked up Samsung.
and it was broken.

And guess what? They won't take it back. So here's me stuck with 25 yos a month for a a year for a phone I didn't want, don't like and doesn't work.

I sincerely don't know who to hate more.

 

[RutlandStreet]

Funny story.

Remember back a couple weeks ago or maybe it was last Friday, anyways the phone the lovely Indian girl talked me into arrived.
And it most certainly wasn't the HTC that was promised me but some jacked up Samsung.
and it was broken.

And guess what? They won't take it back. So here's me stuck with 25 yos a month for a a year for a phone I didn't want, don't like and doesn't work.

I sincerely don't know who to hate more.

mac, pack it up, send it back and cancel your direct debit.

 

[i_didnt_do_nawtin]

i'm pretty sure you can't just cancel a DD at your whim.

The threat of small claims court will probably get them off your back.

 

[RutlandStreet]

i'm pretty sure you can't just cancel a DD at your whim.

The threat of small claims court will probably get them off your back.

You can cancel any dd you want, they may chase you for the money but it's unlikely they would especially in macs case

 

[i_didnt_do_nawtin]

You can cancel any dd you want, they may chase you for the money but it's unlikely they would especially in macs case

they'd sell the debt to bailiffs. those guys can make your life hell and it will end up costing far more than €500 once their fees are added on