Electric Shower Issue

Maybe someone on here might know what the problem is about this.

I have an electric shower where the pull string wouldn't go on after turning it off. I noticed that the little green tab button on the part that's attached to the ceiling had been triggered. When I pushed the button back up the pull string worked and shower started again. Obviously this is a safety feature on electric showers.

Question is why is this happening? Is it dangerous to use?
I also only the day before had an engineer from Triton showers out to replace a valve in the unit as the overflow( according to my plumber) flooded the place.

Once the valve was replaced it worked fine but then the issue with the pull string happened.
Anyone here have similar issues?
 
The fella who installed our electric shower told us to leave the pull cord switch on at all times
Ya I have had different fellas tell me different things. I was turning it on and off for years and when I had the unit replaced just before Xmas the plumber said no , only turn it on by the button and leave the pull string on.

Then the Triton fella said it's no problem to pull the string every time but to make sure the temperature is on low and then turn it up.

I'm just afraid to use it now incase there' s a safety issue . Why is the isolating button triggering is was I would like to know.
 
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