tempobet tipobet Instagram Profiles
Customer Service Associate Italian - Peoples Republic Of Cork Discussion Forums

Go Back   Peoples Republic Of Cork Discussion Forums > Users Ads & Discussion > Cork Jobs & Recruitment
User Name
Thread Tools Display Modes
Old 17-01-2011, 12:27 PM
Margaret Margaret is offline
Join Date: Aug 2008
Posts: 10
Default Customer Service Associate Italian

Vacancy – Customer Service Associate (FRENCH)

Location: Cork Airport Business Park, Ireland
Type: Temporary Contract Position 4-6 weeks
(Possible permanent contract for top performers)
Salary: €10.10 per hour (€21,000 per annum)
Overtime available at peak times
Expect Consultant: Margaret Galvin
Start Date: january 17th

Working with one of the most well-known global online brands, our client is offering dynamic multi-cultural environment, and the opportunity to work in a fast-paced industry. You will deal with customers across Italy providing the highest levels of customer service by phone and email.

The Role

• Provide telephone and email Customer Service Support to customers, you will have a passion for providing the highest levels of service
• Respond to customer contacts in a timely and accurate manner in line with company service levels
• Work to team and individual goals for response times, resolution of problems and call volumes
• Aim to be the best, always aiming for the highest standard of Customer Service
• Interact with other departments to make things happen and solve issues
• Deal with complaints in relation to incorrect or late orders, and damaged goods
• Reporting to your Team Manager you will strive to meet your objectives
• This purely a customer support position (no sales involved)

• Fluency in Italian is essential, both written and spoken
• Good English language is required, non-fluent speakers will be considered, you will be working with the French market only
• Customer service skills with a good telephone manner
• Adaptable and flexible approach
• Able to work on own initiative
• Mature outlook and able to resolve problems effectively
• Team Player with ability to learn fast
• Call Centre or Customer Service experience preferred (4 weeks of training provided)
• Good computer skills including Outlook, Word, Excel and databases
• Strong communication skills
• Customer Focused and good inter-personal skills
Kind regards

Margaret Galvin
Talent Manager
Expect Talent

Cork Office: Tel: +353 (0)21 420 9050
Dublin Office: Tel: +353 (0)15 143 750
Reply With Quote

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On

Forum Jump

All times are GMT. The time now is 04:09 PM.

Powered by vBulletin® Version 3.8.10
Copyright ©2000 - 2020, vBulletin Solutions, Inc.
All forum comments are the sole responsibility and property of forum users. PeoplesRepublicOfCork.com and its sponsors disclaim all liability for content posted by users of the forum. PeoplesRepublicOfCork.com and its sponsors do not necessarily share the views expressed in this forum. Use the report post system to have comments considered for edit or deletion. All users are IP logged. Website hosted by Hostrocket USA.