Spotify family premium quandary

Corks finest

Full Member
Help pls Trying to add my niece to my Spotify premium family account.
Sent the invite.
My address isn’t coming up for her ,
Despite copy n pasting it, Including the post code.
Other 5 of us no sweat. She cancelled her subscription with Spotify and is due to run out on the 13 th of next month.
Do ye think that maybe the issue? Can’t think of anything else.
Tried Spotify community etc no joy,
And for the life of me can’t find an email or a link to live chat or similar, Thanks to whomever may be to help , She’s 17 but AFAIK she’s down as an 18 year old ref her previous subscription with Spotify. Thanks
 
Help pls Trying to add my niece to my Spotify premium family account.
Sent the invite.
My address isn’t coming up for her ,
Despite copy n pasting it, Including the post code.
Other 5 of us no sweat. She cancelled her subscription with Spotify and is due to run out on the 13 th of next month.
Do ye think that maybe the issue? Can’t think of anything else.
Tried Spotify community etc no joy,
And for the life of me can’t find an email or a link to live chat or similar, Thanks to whomever may be to help , She’s 17 but AFAIK she’s down as an 18 year old ref her previous subscription with Spotify. Thanks
Is she logged out of her account?
 
If she previously has had her own Spotify account that she was paying the subscription for then that profile may have her actual Eircode linked to it (rather than yours).

She could also be doing something like including(or not including) a space or something else in the Eircode or address line.
 
Help pls Trying to add my niece to my Spotify premium family account.
Sent the invite.
My address isn’t coming up for her ,
Despite copy n pasting it, Including the post code.
Other 5 of us no sweat. She cancelled her subscription with Spotify and is due to run out on the 13 th of next month.
Do ye think that maybe the issue? Can’t think of anything else.
Tried Spotify community etc no joy,
And for the life of me can’t find an email or a link to live chat or similar, Thanks to whomever may be to help , She’s 17 but AFAIK she’s down as an 18 year old ref her previous subscription with Spotify. Thanks
Asked one of mine, said she may have to wait for her own subscription to expire first but is not 100% certain.
 
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