lol
my debit card was put on hold thurs morn as i was sleep when visa sent the y/n text to confirm a hotel booking i made weeks ago
had to ring them to try and get it re-activated but failed one of their questions re. my exact address on the statement.... the bank stopped sending statements more than 12 months ago so i couldn't remember exactly what was on it
rang again only to be told i hd to drop photo i.d. into an a.i.b. and then it would get re-activated
took 90 minutes out of a busy work day to go to south mall, queue up, give photo i.d. to the cashier for them to photocopy, etc and was told he'd put a note on the system that he'd received photo i.d. - the funny bit was he never asked me to remove my mask to check my face matched the photo i.d. so tbh i could have been any fraudster
by sunday morn still no sign of card being re-activated so had to ring again only to be told i should have been told to ring after dropping in the i.d. on thurs
whadda shambles
my debit card was put on hold thurs morn as i was sleep when visa sent the y/n text to confirm a hotel booking i made weeks ago
had to ring them to try and get it re-activated but failed one of their questions re. my exact address on the statement.... the bank stopped sending statements more than 12 months ago so i couldn't remember exactly what was on it
rang again only to be told i hd to drop photo i.d. into an a.i.b. and then it would get re-activated
took 90 minutes out of a busy work day to go to south mall, queue up, give photo i.d. to the cashier for them to photocopy, etc and was told he'd put a note on the system that he'd received photo i.d. - the funny bit was he never asked me to remove my mask to check my face matched the photo i.d. so tbh i could have been any fraudster
by sunday morn still no sign of card being re-activated so had to ring again only to be told i should have been told to ring after dropping in the i.d. on thurs
whadda shambles
