What shop does this tool work in?If people were really doing this to him on purpose they wouldn’t miss.
If he spoke to my wife or mother like that I’d be straight into his shop to tell him where to go. I know people who’ve worked for him and believe it or not he actually treats them worse. Mostly women too. A man would have boxed his clock off years ago.
Just in case I'm giving him business without realising it. Or friends are.