French Technical Support Engineer Level 2 in Cork 4257
Company: Our client is a leading provider of security software and services. Founded in the eighties they have developed into a leading multinational with more than 2500 employees worldwide. They now have a vacancy for a French Speaking Technical Support Level 2 based in Cork Ireland.
Role: In this role you will take French speaking calls and emails from their clients requiring technical assistance on product or service related queries. This involves logging calls, troubleshooting the query, problem solving and closing the case. You will obtain information required; diagnose and resolve more difficult problems in a timely manner. He/She will also provide support on malware related issues.
Skills: The skills needed for this role are as follows;
-The ideal candidates will need to speak fluent French and English
-Candidates must have minimum of 3 years experience in a network administration or contact centre background
-Must have a good knowledge of Linux/Unix with experience on Red hat /Suse distribution
-Candidates must have a Knowledge of TCP/IP, HTTP, SMTP, FTP protocols
-Working experience in a Service/Support organization
-Degree qualified in a technical field is desired
Gain: If you are looking for a technical role in a growing Operations centre where you will be part of a team managing large scale IT projects and pan-European IT requirements contact us to find out more.The salary on offer is an excellent €43k per annum + possible relocation package if this is a role which interests you please does not hesitate to contact our team.
Origin Multilingual is specialist Language Recruitment Consultancies
With years experience in the field of multilingual recruitment and clients located across EMEA we look forward to discussing your next job opportunity with you.
Ireland: +353 (0) 1 2313100
France: +33 182 882 640
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