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  #1  
Old 06-09-2010, 01:54 PM
jeepers jeepers is offline
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Default Samsung Galaxy - Email problem

Folks,

does anyone have any experience with setting up your exchange email with these phones? I have got all the (correct) settings from our network guy and tried to set it up, but just get the message that it could not connect to the server. It's connected to my wireless broadband and I have no problem browsing or picking up my Gmail with it.

Cheers
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Old 06-09-2010, 06:36 PM
Smeggle Smeggle is offline
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http://www.google.ie/search?q=samsun...ient=firefox-a
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Old 07-09-2010, 03:19 PM
jeepers jeepers is offline
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Originally Posted by Smeggle View Post
thanks smeggle, but I had actually given google a whirl first! I've looked at a lot of places and none of them have told me anything other than what I have already tried.
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Old 07-09-2010, 04:09 PM
TastesLikeChicken TastesLikeChicken is offline
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Not being funny (genuinely) jeepers but you really should list what you've done and how it didn't work otherwise you're just wasting folk's time.

I'd know a bit about this but didn't respond because your question is just too vague.
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Old 07-09-2010, 04:13 PM
Smeggle Smeggle is offline
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Have ye ensured that the exchange server can accept connections from mobiles? I know that Blackberrys and iPhones need to be enabled first so would assume it the same for androids as well...

Other than that mail client to use -> Outlook, Manually setup /copy details from local copy of outlook setop i.e.

for server when using automated - ye'd put something like EXSVP - The automated system then finds the required full address something like say EXSVP.local.ug.cc

when setting manually ye'd fill in the whole address not just the short EXSVP version.
Ye'd also need to possibly set your exchange proxy settings which would be something like
use this url to connect to my exchange server proxy
https:// then box where ye input the address i.e. mail.domain-name.com

then ye'd also fill in the next box which would be msstd:mail.domain-name.com

Chose what authentication method is required usually NTLM and finish

thats how ye set outlook up on a local machine for exchange so I'd assume it's similar on mobiles though not 100% sure...
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Old 07-09-2010, 04:16 PM
jeepers jeepers is offline
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Quote:
Originally Posted by TastesLikeChicken View Post
Not being funny (genuinely) jeepers but you really should list what you've done and how it didn't work otherwise you're just wasting folk's time.

I'd know a bit about this but didn't respond because your question is just too vague.
Spot on TLC. I should have done that. Will do in response to smeggle below. cheers.
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Old 07-09-2010, 04:38 PM
jeepers jeepers is offline
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Quote:
Originally Posted by Smeggle View Post
Have ye ensured that the exchange server can accept connections from mobiles? I know that Blackberrys and iPhones need to be enabled first so would assume it the same for androids as well...

Other than that mail client to use -> Outlook, Manually setup /copy details from local copy of outlook setop i.e.

for server when using automated - ye'd put something like EXSVP - The automated system then finds the required full address something like say EXSVP.local.ug.cc

when setting manually ye'd fill in the whole address not just the short EXSVP version.
Ye'd also need to possibly set your exchange proxy settings which would be something like
use this url to connect to my exchange server proxy
https:// then box where ye input the address i.e. mail.domain-name.com

then ye'd also fill in the next box which would be msstd:mail.domain-name.com

Chose what authentication method is required usually NTLM and finish

thats how ye set outlook up on a local machine for exchange so I'd assume it's similar on mobiles though not 100% sure...

first thing I did was get the settings for our exchange from our IT dept (which is in england, so that's a real fucking help) and enter them when prompted. That didn't work. So I messed around with it a bit, entering my username with and without domain, stuff like that. No joy. The details are as follows:

Email address: name.surname@thefuck ersiworkfor.com
Password: my password

Second page:

What type of account is this?

POP3 Account
IMAP Account
Exchange Account

I chose exchange

Third page:
Domain\Username: Thefuckersiworkfor\u sername
Password: my password
Exchange server: thfiwbx01

Use secure connection: Box is ticked
Accept all SSL Certificates: Box is ticked, and not available anyway (greyed out)

Pressed setup and got the error message that it was ‘unable to open the connection to the server’.

Then I got a different email app, which seemed a bit more sophisticated than the one that comes with the phone, and I did as follows:

Username: thefuckersiworkfor\m yusername (this is what I use to log in for OWA)
Password: my password
Server: Https://mail.thefuckersiworkfor.com Have used this with and without /tfiwbx01
Login with a form – checked
Exchange version: Exchange 2003 (have also used 2007)
Domain: thefuckersiworkfor
Mailbox: username
Accept all SSL: Ticked

One message I got was : ‘Not authorized: 1 you may have mistyped your username or password or 2 your organization does not allow basic or ntlm authentication’

Now, the very last bit could be the problem, as I have no idea what basic or ntlm authentication are. I do know that our exchange server is setup for use with mobile devices, as there are blackberries, iPhones and HTCs in the company.
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Old 07-09-2010, 05:59 PM
TastesLikeChicken TastesLikeChicken is offline
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Ok, first thing to try is can you access

https://thefuckersiworkfor.com/owa

If you can, check the certificate that's given to the browser and make sure that the cert presented by the server name matches thefuckersiworkfor.c om

Some devices can be fussy about this, if yours is such a device you will have to import the cert on the device (not sure how to do so on a Galaxy) or buy a $20 cert for the server.
Can thefuckersyouworkfor it dept not help here?
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  #9  
Old 07-09-2010, 06:04 PM
TastesLikeChicken TastesLikeChicken is offline
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Doh - here's your problem


Exchange server: thfiwbx01

it will have to be mail.thfiwf.com or something

Whatever you use to read your webmail from outside your office, without the https:// or the /owa
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Old 07-09-2010, 06:16 PM
Smeggle Smeggle is offline
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Quote:
Originally Posted by TastesLikeChicken View Post
Doh - here's your problem


Exchange server: thfiwbx01

it will have to be mail.thfiwf.com or something

Whatever you use to read your webmail from outside your office, without the https:// or the /owa
Exchange server: thfiwbx01

wouldn't that more than likely be summit like

Exchange server: thfiwbx01.domain.loc al

(sorry for the error above jeepers did it back to front)

I know the current one I have set up is that and the previous server I had setup I'm sure was similar.

I'd agree though that when setting up manually that ye should be using the full server address..
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