Hello, a friend of mine built a computer for me from parts he had left over from a recent overhaul he made. Everything seems to be working perfectly on it except when I try move the files I have on my extern HDD (or my PMP) onto the hard drive of the PC. After a while the screen just freezes and I have to force shut down to reboot again. Once it went into blue screen mode and I was finally given some indication of what was going on:
I entered this into google and have read through loads of forums and suggestions for the same error but have not arrived at a solution yet. Here are some of the things I have tried:
memtest (turned out fine)
prime95 (no freezing)
fresh install of XP (professional) stil not working, even when completely fresh
updated all the drivers for motherboard, display, sound, etc
someone suggested that uninstalling nvidias ITE drivers might work (nope)
I tried two different devices for transfer (same problem occurs)
Here is a hardware list attached.
I'm stumped, so I'm reaching out and asking a bunch of strangers for help!
Do you have any other USB devices plugged in that could be hogging the Bandwidth?
Like a Soundcard a camera, etc..
If so unplug these and try it again.
I reckon its either a physical problem with the USB ports on the motherboard,
or a problem with the drivers for them, or for one of the USB devices thats plugged in.
Try this:
1. Inserting your PMP into the other USB slots on the computer to see if the same things happens.
2. Inserting your pmp into a different computer, and seeing if it happens.
3.Go into System Properties by right clicking My Computer and clicking properties.
Click the Hardware Tab, click Device Manager.
Go down to Universal Serial Bus Controllers.
Right click the first Hub, and click properties.
Click the power management tab if its there, and make sure
"Allow The Computer to turn off this device to Save Power" is unticked.
Repeat for other hubs if they're listed.
__________________ "I thought the sound chips on the market were primitive, and obviously had been designed by people who knew nothing about music." - Bob Yannes
Do you have any other USB devices plugged in that could be hogging the Bandwidth?
Keyboard and a mouse.
Quote:
Originally Posted by DJ Smithy
I reckon its either a physical problem with the USB ports on the motherboard,
or a problem with the drivers for them, or for one of the USB devices thats plugged in.
I will look into the drivers for the USB ports.
Quote:
Originally Posted by DJ Smithy
1. Inserting your PMP into the other USB slots on the computer to see if the same things happens.
Tried that already.
Quote:
Originally Posted by DJ Smithy
2. Inserting your pmp into a different computer, and seeing if it happens.
Tried that already.
Quote:
Originally Posted by DJ Smithy
3.Go into System Properties by right clicking My Computer and clicking properties.
Click the Hardware Tab, click Device Manager.
Go down to Universal Serial Bus Controllers.
Right click the first Hub, and click properties.
Click the power management tab if its there, and make sure
"Allow The Computer to turn off this device to Save Power" is unticked.
Go into your bios setup when you turn on the computer, by hitting the hotkey for it, usually F2, or DEL or something like that.
Try going into system resources or something like that,
and try finding some options for the USB ports,
obviosly dont try to disable them, but if theres other options have a fiddle with them.
This is the best i can do for ya im afraid.
__________________ "I thought the sound chips on the market were primitive, and obviously had been designed by people who knew nothing about music." - Bob Yannes
Theyre about 30 on maplins site for a 4 port one, and that's in sterling!
Theres some there that allow you to wire up 2 slots to the font of the pc if theres a place there for them.
__________________ "I thought the sound chips on the market were primitive, and obviously had been designed by people who knew nothing about music." - Bob Yannes
What Smithy said. Either get a new motherboard with onboard USB or get a USB PCI card, which would be cheaper.
That's if the problem is with your USB hardware.
Might be fun to download and boot up a live Linux CD and try to reproduce this issue. Hopefully it will reproduce and you will be able to get more useful information from the logs. All logs are in /var/log. Go down the end of them, 'tail -n 50' or keep them open with "tail -f /var/log/kern.log" for example. kern.log and messages are probably where you want to look. No harm checking in boot.log also to see if anything crapped itself on the way up. Or if the maching doesn't hang, you could type 'dmesg'.
Actually, you'd have to mount /var/log on your disk or usb pen so that you could view the logs afterwards ... if the machine crashes ... 'live' distro like (isn't installed to disk at all).
That's what I'd do before buying a new USB deally or motherboard.
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just had a chance to look over that list - SP3? There has been some issues with this and as such I don't recommend using it yet. SP2 is ok as its proven to be relatively stable now...
So, this is an issue with the external drive? Have you checked the vendors website for any known issues and solutions? Some drives do require a third party driver even on XP...
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I tried it with two different drives (a HDD and a PMP) and the same problem happened. So I don't believe it is to do with the extern hardware. I have tried SP2 and SP3. I have tried to transfer just after a fresh install of XP and with different drivers installed.
It's really weird because its only occurs when I am transferring files through USB. I can play high-res games, run prime95, memtest, all with no freezing or problems. I haven't a clue what to attempt at this stage.
Problem with PC
Linear Mode
