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Old 06-07-2012, 11:29 AM
BeesWax Europe BeesWax Europe is offline
Join Date: Oct 2008
Posts: 9
Default Bilingual Italian and French Speaking IT Helpdesk 4207

Company: Our client is one the largest global companies based in Ireland. They have been providing technologies solutions for more than a century and are based in 100+ countries across the world. Their core businesses are communications, automation and control, power, transportation, medical and lighting. They have centered their European customer service center in Cork (Ireland).They now have available a position for a bilingual Italian and French speaking helpdesk support Specialist.

Role: In the role of Helpdesk specialist you will carry out a variety of activities uppermost on the list of duties is identifying, evaluating and prioritizing customer problems and complaints. Further to this you must evaluate new services, processes and technologies introduced at the helpdesk. In addition you are responsible for the implementation of training programs in relation to new technologies, procedures and customer service enhancements. It is also your role to maintain strong customer service values resolve issues to support leads.

Skills: Our client demands that the incumbent to this role possesses previous helpdesk experience and solid IT background. It is also desired that the candidate shall possess strong PC Skills. Most importantly you must have fluent Italian, French and English to be considered for this position. In addition it is essential to have advanced presentation skills and experience in organization development. Finally you need to demonstrate effective communication skills as well as people and performance management skills.

Gain: As part of a premium IT support team, you will improve your general knowledge in IT and technical know-how. This job will enrich your profile with valuable abroad experience, allowing you to use and develop your languages skills in an international environment. If you think this job is for you, please do not hesitate to contact us. ref.4207

Origin Multilingual Ireland: +353 12313100 UK: +44 2034683000 Germany: +49 6950071333
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