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  #1  
Old 27-04-2017, 01:10 PM
playwide playwide is offline
 
Join Date: Sep 2008
Posts: 1,544
Default Cant access GMAIL

So the wife is in a Kerfuffel!

She got a new phone today but forgot her gmail password.
She's had the account now for so long it just went out of her head.

So when she tries to recover the password it asks her 3 questions

Type previously used password.
Type date account was setup.
And get an sms code sent to phone.

She cant answer the first two questions and the code that gmail send her doesn't work.

Has anyone advice. It's badly needed as all our bills etc are sent to her email address.

Thanks in advance.
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  #2  
Old 28-04-2017, 03:49 AM
Heraldo Heraldo is offline
 
Join Date: Feb 2016
Location: Yes
Posts: 2,566
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Quote:
Originally Posted by playwide View Post
So the wife is in a Kerfuffel!

She got a new phone today but forgot her gmail password.
She's had the account now for so long it just went out of her head.

So when she tries to recover the password it asks her 3 questions

Type previously used password.
Type date account was setup.
And get an sms code sent to phone.

She cant answer the first two questions and the code that gmail send her doesn't work.

Has anyone advice. It's badly needed as all our bills etc are sent to her email address.

Thanks in advance.

The only thing she can do at this stage is contact Google directly via phone at 01-4361000 (Dublin number). Does she have a recovery email address? A password reset link is usually sent to it in cases like this. Best of luck with it.
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  #3  
Old 04-06-2017, 01:46 AM
Gary_Duff Gary_Duff is offline
 
Join Date: Apr 2015
Posts: 9,491
Default

Quote:
Originally Posted by Heraldo View Post
The only thing she can do at this stage is contact Google directly via phone at 01-4361000 (Dublin number). Does she have a recovery email address? A password reset link is usually sent to it in cases like this. Best of luck with it.
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  #4  
Old 06-06-2017, 09:30 PM
thomàs anderson. thomàs anderson. is offline
 
Join Date: Aug 2010
Posts: 3,047
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Call down to Voxpro
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  #5  
Old 15-06-2017, 09:39 AM
sigourney's knickers sigourney's knickers is offline
Senior PROC Member
 
Join Date: Jan 2014
Posts: 5,540
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Tell her to sober up.
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  #6  
Old 04-07-2017, 09:08 PM
Gary_Duff Gary_Duff is offline
 
Join Date: Apr 2015
Posts: 9,491
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What happened in the end here?

Did she ring Google and get her password over the phone?
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